The terms, policies and conditions (collectively known as "Conditions" described below govern the use of this site (referred to as "The Tin Bin" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions from The Tin Bin of Pennsylvania.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
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We accept Visa, MasterCard, Discover, American Express, or PayPal. We also welcome your personal check. We require full payment before your order is processed, regardless of whether merchandise is in stock or backordered.
Orders shipped are typically delivered via ground service from United Parcel Service (UPS) or through the US Postal Service (USPS). Our shopping cart will calculate shipping costs for shipments to the continental United States only. Additional charges will be applied if you need next day delivery.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by The Tin Bin or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. If we need to send out a partial shipment, you will only be charged for the shipping at the rate quoted to you on your order.
The shopping cart will calculate shipping costs to the continental United States based on order total as follows:
Several products have additional shipping charges because they are oversized. The shipping will calculate automatically and you will know upon checkout what your shipping charges will be.
The Tin Bin shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Pennsylvania. For orders shipped to other states or countries, you are solely responsible for all sales taxes or other taxes and tariffs.
We keep inventory of our most popular items but some things are made to order, namely our wooden lamps and chandeliers and our outdoor lighting. If you need to know the availability of a particular item, please Contact Us.
At times, our vendors run out of inventory on seasonal items and do not replenish their stock as quickly as we would like. If this is the case, we will let you know and you can decide to keep the item on order until it becomes available or cancel and re-order if you so choose.
At times, our vendors discontinue merchandise without our knowledge. Therefore, The Tin Bin shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Tin Bin shall immediately issue a credit in the amount of the unavailable merchandise.
We do try to provide as much information as possible on all of our products, including measurements where applicable. Please be advised that all measurements are approximations and will not be exact. Colors can look different when photographed, so all images are the best likeness possible, though the product may look different in person.
If any of our products do not meet your particular needs, we guarantee that we will accept their return and give you a full refund of your purchase price (not including your shipping charges to or from The Tin Bin). Returns must be made within 30 days with your receipt and items must be in their original condition. We cannot be responsible for items that we were damaged in transit from you to us. Please insure your return or use a carrier that provides compensation in the event of a damaged return. Due to the handcrafted nature of many of our products, orders that received free shipping (orders over $200.00) - will incur a 10% restocking fee with any return.
If you have received your merchandise in a damaged condition, please Contact Us immediately. Place damaged merchandise in the original box. Our freight carrier will pick it up from you and bring it back to us. Upon receiving the damaged merchandise, we will replace it as quickly as possible.
In the event you order a product that is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Tin Bin shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Tin Bin shall immediately issue a credit in the amount of the incorrect price.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that The Tin Bin is not responsible for the operation of or content located on or through any such site.
Copyright and Trademark Notice
This site is owned and operated by The Tin Bin. All materials appearing on this site, including the text, site design, logos, graphics, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Tin Bin, ALL RIGHTS RESERVED. Any photograph not belonging to The Tin Bin has been supplied by our vendors and we have been granted permission for their use. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without The Tin Bin's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether The Tin Bin signs them or not. The Tin Bin reserves the right to make changes to this site and these Conditions at any time.
The Tin Bin has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at email@example.com.
WHICH COUNTRIES DO YOU SHIP TO?
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?
All inquiries regarding your international order should be directed to International Checkout at:
Hong Kong Phone: +852.8175.6057
All Others: +001.310.601.8196
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.