Ordering Information
You can order Gift Certificates by clicking on the link. Be sure to checkmark "I want to send this as a gift" to include email of recipient if it is anyone but yourself.
Thank you for your interest in our primitive lighting and home decor. Just as in yesteryear, all of our hardwired lighting is handcrafted from start to finish. Because of the nature of our products, please note that there will be imperfections and irregularities that signify our products as uniquely handcrafted. All of our metal products are dipped in an antiquing solution and hand-rubbed for a distinctive patina. Our wooden chandeliers are distressed and are uniquely painted or stained to give them a weathered finish. Whatever product you choose, know that your selection will be made to look old making it an authentic reproduction. Some of our products are imported. Most, but not all, of our products that are made in the USA is noted for your information. If you are concerned about ordering products that are made in the USA, please check with us before placing your order. The products that are imported began as designs from American artists and metalsmiths that are reproduced overseas by skilled craftsmen.
If you are lighting a new home or addition and are working with deadlines, please let us know so that we can do our very best to help you complete your project in a timely manner.
Some of our crafters work from their homes and workshops and do not mass manufacture their products. Consequently, some products are not UL (Underwriters Laboratories) Listed. All electrified fixtures that are UL Listed are noted for your information. Please know that all of our unlisted lighting are wired with UL approved electrical parts and are tested for safety. However, some townships, districts and municipalities have strict codes preventing certified electricians from installing lighting that is not UL Listed in newly constructed or remodeled homes. If you have any questions or concerns about this issue, please contact us for more information.
The terms, policies and conditions (collectively known as "Conditions" described below govern the use of this site (referred to as "The Tin Bin" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions from The Tin Bin of Pennsylvania.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to The Tin Bin's site.
Privacy on other Websites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. The Tin Bin is not responsible for the actions of third parties.
Payment Policy
We accept Visa, MasterCard, Discover, American Express, or PayPal. We require full payment before your order is processed, regardless of whether merchandise is in stock or backordered.
Shipping Policy
Orders shipped are typically delivered via ground service from United Parcel Service (UPS) or through the US Postal Service (USPS). Our shopping cart will allow shipping to the continental United States only. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by The Tin Bin or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We offer a flat rate shipping charge of $9.99 on all continental USA orders. All orders are shipped complete (no partial shipments) unless something is drop shipped from our crafter.
Returns
Returns are accepted within 30 days of completion of order when items are in their original condition. Purchase price will be refunded and no shipping charges to or from The Tin Bin will be refunded. We cannot be responsible for items that were damaged in transit from you to us. Please insure your return or use a carrier that provides compensation in the event of a damaged return.
Taxes
The Tin Bin shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Pennsylvania. For orders shipped to other states or countries, you are solely responsible for all sales taxes or other taxes and tariffs.
Inventory
All of our time frames are approximations. Most of our lighting is made to order by our craftsmen and therefore, the length of delivery time is dependent on how many orders they have and many other factors. Please be patient for your order, but feel free to call in and check on an estimated time of delivery if you have waited longer than the approximated time frame.
If you would like to place an order online and pick it up in the store (saving shipping costs), upon checkout choose IN-STORE PICKUP and choose our location. We will not ship your order - instead we will call or email you to let you know when your order is ready for pick up.
We keep inventory of our most popular items but some things are made to order, namely our wooden lamps and chandeliers and our outdoor lighting. If you need to know the availability of a particular item, please contact us.
If some products are not in stock, there is an option to put yourself on a Waiting List. When that item becomes available, you will receive an email to alert you if you want to place an order. Please be advised that quantities are limited and other people may also be on the waiting list. It will be on a first come, first served basis. At times, our vendors discontinue merchandise without our knowledge. Therefore, The Tin Bin shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Tin Bin shall immediately issue a credit in the amount of the unavailable merchandise.
We do try to provide as much information as possible on all of our products, including measurements where applicable. Please be advised that all measurements are approximations and will not be exact. Colors can look different when photographed, so all images are the best likeness possible, though the product may look different in person. Bulbs are not included with any lighting fixtures unless explicitly stated.
Damages
If you have received your merchandise in a damaged condition, please contact us immediately. Place damaged merchandise in the original box. Our freight carrier will pick it up from you and bring it back to us. Upon receiving the damaged merchandise, we will replace it as quickly as possible.
Typographical Errors
In the event you order a product that is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Tin Bin shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Tin Bin shall immediately issue a credit in the amount of the incorrect price.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that The Tin Bin is not responsible for the operation of or content located on or through any such site.
Copyright and Trademark Notice
This site is owned and operated by The Tin Bin. All materials appearing on this site, including the text, site design, logos, graphics, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Tin Bin, ALL RIGHTS RESERVED. Any photograph not belonging to The Tin Bin has been supplied by our vendors and we have been granted permission for their use. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without The Tin Bin's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether The Tin Bin signs them or not. The Tin Bin reserves the right to make changes to this site and these Conditions at any time.