Cancellation policy

Cancellations
When you place an order, we expect to fulfill it in a reasonable time frame. If you decide to cancel, and the order has already been shipped, you will have to return it at your expense and be refunded for the purchase price only, not including any shipping charges. If you cancel before an order is shipped, we will be able to send a full refund.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.  You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.